Who has Road Runner internet ?

[Konaguy]

Re: Who has Road Runner internet ?

More on Verizon Online DSL issues :

http://www.dslreports.com/forum/remark,14468926

[TurquoiseDuck]

Re: Who has Road Runner internet ?

More on Verizon Online DSL issues :

http://www.dslreports.com/forum/remark,14468926

Thank you for posting this. The more I read about Verizon/HawaiianTel the sicker I get. The same goes for Road Runner. I still have not decided what internet service to use.

[TurquoiseDuck]

Re: Who has Road Runner internet ?

And another bad report on RR.

http://www.complaints.com/directory/2004/july/22/8.htm

[Linkmeister]

Re: Who has Road Runner internet ?

This may be slightly off-topic, but when Verizon was the DSL provider there was an instruction in autoexec.bat that would call up the Verizon Support Center login at machine startup. I've still got that; I click the "x" box to get rid of it, but I'm wondering if any former Verizon DSL users have just deleted the Verizon programs (through "add/remove") and had any unexpected results.

Can it be done safely without screwing up things? It's more a nuisance than anything else, but I'm all for eliminating nuisances if it can be done without harm.

[Konaguy]

Re: Who has Road Runner internet ?

I called up Hawaiian Telcom. Again it seemed I knew more
about the problem that the Customer service rep. The only
thing I found out is there has been a lot of people calling in due to this issue. But there is not much they can do except
transfer them to Verizon Online tech support.

[Konaguy]

Re: Who has Road Runner internet ?

Can it be done safely without screwing up things? It's more a nuisance than anything else, but I'm all for eliminating nuisances if it can be done without harm.

Yes you can remove all the Verizon bloatware without any trouble

[TurquoiseDuck]

Re: Who has Road Runner internet ?

Well it is moving day. Don't know if we will get it all moved today, but am hoping so.

Have decided to give Road Runner a try. If I do not like it, I can change later cause they do not lock customers into a long contract. They have a 30 money back guarantee, too.

Did you all know that Oceanic now offers phone service ? I did not know that until I had a long phone discussion with them yesterday. The cheapest rate they have for phone service is $39.95 a month.

They have a promption going on now....Cable TV (standard cable with 75 channels and digital with 45 channels) and Road Runner for $91.95 a month for one year..then the rates go to $111.70. Sounds like a deal to me.

Where we live now, the basic cable TV is free. Where we are moving to it will cost us $46.80 a month...IF I have the information correct.

Today I have to call and make an appointment for the Oceanic technician to come to our new place and turn on the cable tv. After that, I have to go pick up the self install kit for Road Runner. I do not know when it will be ready for my internet connection.....doc1456 if you are reading this, I will probably be calling you when ever I can get the thing ready. It could be a wekk or two ? Not sure. Bring a hammer to hit my keyboard so you do not hurt you hand.

I am probably going to turn off the DSL connection I have here in a few days. It depends on if we get all our stuff moved out of here today or not.

Thanks again to all the people that responded to this thread. I appreciate it.

[Konaguy]

Re: Who has Road Runner internet ?

I spoke to the reporter who wrote this article today
http://starbulletin.com/2005/09/25/business/story1.html
about the Hawaiian Telcom DSL problems. He seemed
interested in doing a story about this debacle.

[Konaguy]

Re: Who has Road Runner internet ?

I spoke to Seao Hao of the Advertiser last night too about this debacle.
He was going to talk to Hawaiian Telcom today. But no one has complained
so he wasn't sure if a story would be written.

That being said the good times are over for me. Sometime after midnight
I got transitioned to the Sprint backbone.I knew something was up when
one of the first websites I went to came up slow. It appears Sprint has
some bad peering arrangements. Take Google for example, it took 7 hops
on Level 3 to reach Google-with Sprint it takes 20

C:\DOCUME~1\OWNER>tracert www.google.com

Tracing route to www.l.google.com [64.233.161.147]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 30 ms 30 ms 31 ms rtr000016 [72.234.154.1]
3 30 ms 29 ms 29 ms 10.245.225.29
4 31 ms 30 ms 30 ms sl-gw2-prl-6-3.sprintlink.net [144.223.63.89]
5 30 ms 31 ms 31 ms sl-bb20-prl-0-0.sprintlink.net [144.232.30.21]
6 85 ms 84 ms 84 ms sl-bb22-stk-5-0.sprintlink.net [144.232.8.46]
7 87 ms 87 ms 88 ms sl-bb23-sj-10-0.sprintlink.net [144.232.20.113]

8 88 ms 88 ms 88 ms sl-bb25-sj-14-0.sprintlink.net [144.232.3.250]
9 89 ms 89 ms 89 ms 144.232.20.7
10 90 ms 89 ms 89 ms sl-franc2-6-0.sprintlink.net [144.223.243.82]
11 89 ms 89 ms 89 ms 193.251.243.81
12 162 ms 161 ms 161 ms 193.251.240.234
13 161 ms 161 ms 162 ms 193.251.241.113
14 161 ms 161 ms 162 ms 193.251.241.238
15 * * * Request timed out.
16 168 ms 168 ms 168 ms 66.249.94.235
17 167 ms 175 ms 170 ms 66.249.95.123
18 167 ms 167 ms 169 ms 216.239.48.190
19 167 ms 170 ms 170 ms 216.239.48.190
20 167 ms 167 ms 167 ms 64.233.161.147

[pzarquon]

Re: Who has Road Runner internet ?

That being said the good times are over for me. Sometime after midnight I got transitioned to the Sprint backbone.I knew something was up when one of the first websites I went to came up slow. It appears Sprint hassome bad peering arrangements. Take Google for example, it took 7 hops on Level 3 to reach Google-with Sprint it takes 20

Turns out the sluggish response is affecting lots of people. And in some cases, RoadRunner users have it worse than customers of other providers that use different upstream links:

ISP battle leaves thousands with reduced Net use

A dispute between two of the Internet's biggest service providers has exploded into the public arena after a large number of business and consumer customers saw their Net use curtailed. The first customers knew of the dispute was on Wednesday morning, when ISP Level 3 terminated its peering agreement with Cogent. The loss of this direct link meant that a portion of each network's users could not contact anything hosted on the other network, including websites, other types of servers and e-mail addresses. Among others, the Level 3 decision affected users of Road Runner, the US cable broadband service run by Time Warner.

[Konaguy]

Re: Who has Road Runner internet ?

Yup it appears that a lot of people are having a "bad day."
But I guess the devil is the details, it appears Hawaiian Telcom
DSL customers are in for a rough patch for [hopefully] at bit.

[Konaguy]

Re: Who has Road Runner internet ?

Looks marginally better this evening. Except these are obvious examples of Sprint's horrible peering.

Tracing route to konaweb.com [64.62.225.181]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 35 ms 31 ms 30 ms rtr000016 [72.234.154.1]
3 29 ms 67 ms 30 ms 10.245.225.29
4 31 ms 30 ms 30 ms sl-gw2-prl-6-3.sprintlink.net [144.223.63.89]
5 31 ms 31 ms 30 ms sl-bb21-prl-0-0.sprintlink.net [144.232.30.25]
6 144 ms 148 ms 153 ms sl-bb22-stk-5-3.sprintlink.net [144.232.8.34]
7 220 ms 219 ms 216 ms sl-bb26-pen-12-0.sprintlink.net [144.232.20.162]

8 226 ms 225 ms 220 ms sl-bb21-pen-9-0.sprintlink.net [144.232.5.245]
9 224 ms 219 ms 220 ms sl-bb23-rly-0-0.sprintlink.net [144.232.20.32]
10 227 ms 227 ms 230 ms sl-st20-ash-10-0.sprintlink.net [144.232.20.152]

11 228 ms 229 ms 233 ms sl-telia1-7-0.sprintlink.net [144.223.246.50]
12 223 ms 213 ms 211 ms nyk-bb2-pos0-3-0.telia.net [213.248.80.137]
13 228 ms 233 ms 238 ms chi-bb1-pos7-0-0-0.telia.net [213.248.80.73]
14 242 ms 244 ms 253 ms hurricane-108836-chi-bb1.c.telia.net [213.248.84
.46]
15 165 ms 165 ms 165 ms pos1-0.gsr12012.sjc.he.net [64.62.227.53]
16 256 ms 253 ms 253 ms pos1-2.gsr12416.fmt.he.net [64.71.128.182]
17 239 ms 224 ms 218 ms pos10-0.gsr12012.fmt.he.net [66.220.20.138]
18 166 ms 166 ms 166 ms konaweb.com [64.62.225.181]

Tracing route to oceanic.com [24.165.45.231]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 30 ms 34 ms 32 ms rtr000016 [72.234.154.1]
3 53 ms 30 ms 29 ms 10.245.225.29
4 30 ms 31 ms 31 ms sl-gw2-prl-6-3.sprintlink.net [144.223.63.89]
5 31 ms 31 ms 31 ms sl-bb21-prl-0-0.sprintlink.net [144.232.30.25]
6 114 ms 119 ms 114 ms sl-bb21-stk-5-2.sprintlink.net [144.232.8.34]
7 132 ms 129 ms 130 ms sl-bb24-sj-9-0.sprintlink.net [144.232.20.181]
8 135 ms 137 ms 135 ms sl-bb21-sj-12-0.sprintlink.net [144.232.3.201]
9 140 ms 145 ms 138 ms sl-st20-sj-13-0.sprintlink.net [144.232.9.58]
10 106 ms 105 ms 105 ms so-7-1.car4.SanJose1.Level3.net [209.245.146.245
]
11 144 ms 143 ms 148 ms ae-1-52.bbr2.SanJose1.Level3.net [4.68.123.33]
12 159 ms 117 ms 153 ms as-2-0.bbr2.LosAngeles1.Level3.net [4.68.128.158
]
13 150 ms 155 ms 160 ms ge-5-0-0-52.gar2.LosAngeles1.Level3.net [4.68.10
2.49]
14 159 ms 158 ms 159 ms ROADRUNNER.gar2.LosAngeles1.Level3.net [4.78.202
.46]
15 156 ms 158 ms 159 ms so-1-0-0.TUSTCA1-RTR1.socal.rr.com [66.75.161.50
]
16 221 ms 222 ms 220 ms pos2-0.oahuhikili-gsr2.hawaii.rr.com [24.25.224.
253]
17 224 ms 220 ms 218 ms srp5-0.oahuhimili-gsr1.hawaii.rr.com [24.25.224.
65]
18 202 ms 203 ms 198 ms cpe-24-165-45-231.hawaii.rr.com [24.165.45.231]

19 200 ms 200 ms 205 ms cpe-24-165-45-231.hawaii.rr.com [24.165.45.231]

[Konaguy]

Re: Who has Road Runner internet ?

It appears the the latency problems have been resolved.
But someone from HT is going to give me a call hopefully. I'm
going to complain about the poor peering arrangements Sprint
has.

Aaron


Tracing route to konaweb.com [64.62.225.181]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 31 ms 30 ms 30 ms rtr000016 [72.234.154.1]
3 30 ms 29 ms 30 ms 10.245.225.29
4 31 ms 31 ms 31 ms sl-gw2-prl-6-3.sprintlink.net [144.223.63.89]
5 30 ms 31 ms 31 ms sl-bb21-prl-0-0.sprintlink.net [144.232.30.25]
6 85 ms 85 ms 85 ms sl-bb21-stk-5-2.sprintlink.net [144.232.8.34]
7 154 ms 154 ms 153 ms sl-bb26-pen-12-0.sprintlink.net [144.232.20.162]

8 154 ms 154 ms 153 ms sl-bb21-pen-9-0.sprintlink.net [144.232.5.245]
9 156 ms 156 ms 157 ms sl-bb23-rly-0-0.sprintlink.net [144.232.20.32]
10 158 ms 157 ms 157 ms sl-st20-ash-10-0.sprintlink.net [144.232.20.152]

11 157 ms 157 ms 157 ms sl-telia1-7-0.sprintlink.net [144.223.246.50]
12 161 ms 161 ms 161 ms nyk-bb2-pos0-3-0.telia.net [213.248.80.137]
13 181 ms 181 ms 181 ms chi-bb1-pos7-0-0-0.telia.net [213.248.80.73]
14 181 ms 181 ms 181 ms hurricane-108836-chi-bb1.c.telia.net [213.248.84
.46]
15 165 ms 166 ms 165 ms pos1-0.gsr12012.sjc.he.net [64.62.227.53]
16 167 ms 166 ms 167 ms pos1-2.gsr12416.fmt.he.net [64.71.128.182]
17 166 ms 166 ms 165 ms pos10-0.gsr12012.fmt.he.net [66.220.20.138]
18 166 ms 166 ms 166 ms konaweb.com [64.62.225.181]

[TurquoiseDuck]

Re: Who has Road Runner internet ?

I ordered Oceanic TV Cable and Road Runner service yesterday. They said that the technician will come to my house on Thursday to hook me up. They said I can get a second line for the computer and they will bring the modem for Road Runner and hook that up too......and the whole installation deal will cost $28.00. I asked her three times to make sure I understand, *LOL* Yup, whole thing for $28.00.

At least they do not have me locked into a year long contract like we had to have with the DSL. With Road Runner there is a 30 money back guarantee.

[adrian]

Re: Who has Road Runner internet ?

I ordered Oceanic TV Cable and Road Runner service yesterday. They said that the technician will come to my house on Thursday to hook me up. They said I can get a second line for the computer and they will bring the modem for Road Runner and hook that up too......and the whole installation deal will cost $28.00. I asked her three times to make sure I understand, *LOL* Yup, whole thing for $28.00.

At least they do not have me locked into a year long contract like we had to have with the DSL. With Road Runner there is a 30 money back guarantee.

I hope you talked to your neighbors to see who has RR, because during peak times, it will slow to dial up speeds (trust me, friends told me that a million times).