SpeedZone incident?

[Mattias]

So I tried to connect to the Roadrunner Speedzone at Ward yesterday but failed. When I called Oceanic's support the guy said he couldn't provide any speedzone support and told me to call 877-757-7333. Fair enough, I thought, considering Time Warner is a national company.

When I call that number my call is answered by a customer support guy in Houston.....AT COMCAST!!! He had no frickin' idea what I was talking about and was as baffled as I was. Anyway, the guy was really nice about it but couldn't help me.

To be continued (I have not called Oceanic back yet).....

[Surfn Nut]

I'm always a bit leary when using UNSECURE sites like speedzone. You never know what looser hack crook is packet sniffing or capturing your wireless traffic. I would NEVER do any banking or such from "public access" sites like at Starbucks no matter how secure it appears to be. Heck the starbucks at Ward Ave looks like a pc lounge will all those people on their computers, like 15 people all using computers. I always crack up when I see someone using a laptop and using a iphone or blackberry at the same time. I call that being OVER connected. Lord help me to never be that addicted!!!

[turtlegirl]

I'm new to this speedzone stuff. Can anyone provide me with some info in 'laymans terms'? Their website is totally confusing me! Basically, I need to figure out how this all works, and connect to it in Kailua. Advice? Help? This speedzone thing is making me feel as un-techie as Tutusue!

[craigwatanabe]

Originally Posted by turtlegirl

I'm new to this speedzone stuff. Can anyone provide me with some info in 'laymans terms'? Their website is totally confusing me! Basically, I need to figure out how this all works, and connect to it in Kailua. Advice? Help? This speedzone thing is making me feel as un-techie as Tutusue!

Basically it's a wifi hotspot for RR users.

[turtlegirl]

Okay, got it! Except, I'm getting a very weak signal, even tho I'm in the Zone. Is there a way to boost my wifi strength?

[craigwatanabe]

you could be near electrical devices that may cause interference such as power lines, even cell phones can cause minor disruptions at times.

[turtlegirl]

Okay....got it! Is there any way to ummmmmm, bypass that interference? How do I find out where the speedzone 'center" is? Im pretty close to town, I never thought this would be a problem. Earlier today it didnt work at all, not even when I tried it at Boots & Kimos! I gotta find a way to make this work!

[craigwatanabe]

You just gotta move around until you find a spot that isn't affected by electrical interference.